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Head In The Right Direction offers “Ask A Therapist” as a service to help individuals assess a wide variety of relational, emotional, and mental health concerns. Although the advice offered comes from licensed therapists, this advice does not constitute or serve as a replacement for therapy services. Please read the terms of service below before proceeding further.
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This is a limited venue. Head In The Right Direction Therapists may not be able to answer all questions and may instead invite you to consider meeting with a therapist in your area to discuss your concerns. By using this service, you agree to the terms of service below.
| WEBSITE TERMS OF USE Welcome to our website. By using our site, you agree to the following terms of use. 1. This website is designed for general patient educational and information purposes only and does not render medical advice or professional services, unless we otherwise indicate. The information provided through this website should not be used for diagnosing or treating a health problem or disease. It is not a substitute for professional health care, and is designed to support - not replace - the relationship you have with your health care provider. If you have or suspect you may have a health problem, you should consult your health care provider. 2. If you think you may have a medical emergency, call your doctor or emergency medical services immediately. 3. Head In the Right Direction, Inc. (HITRD) disclaims any liability whatsoever for any documentation, information, programs, software, or other material that is or may become a part of the website. HITRD does not warrant or guarantee that the information will not be offensive to any user and/or may not meet your needs and requirements. 4. Our website may include links to third party Web service providers. These links are provided solely as a convenience to you and not as an endorsement of the content on such sites. We are not responsible for the content of linked third-party sites. 5. HITRD adheres to the principles of the National Association of Social Workers (NASW) code of ethics and we aim to follow these principles in the preparation of material we have placed on our site. WEBSITE PRIVACY STATEMENT 1. Modern information and communication technologies play a fundamental role in the activities of an organization like HITRD. We are based in the United States of America. Our principal activity is the delivery of health care services. 2. You can access our website home page and browse our site without disclosing your personal data. 3. We collect the personal information that you may volunteer while using our services. 4. We do not collect information about our visitors from sources outside of HITRD, such as public records or bodies, or private organizations. 5. We do not collect or use personal data for any purpose other than that indicated on the Web pages where the information is requested or collected. SECURITY POLICY HITRD is committed to complying with all federal, state, and local laws, as well as applicable regulations, standards, and guidelines established by government agencies and accepted accrediting organizations. We will provide a secure transmission method for you to send us personal information, including: § Primary personal information (such as name and contact details) § Identifiers (such as social security numbers, credit card details, website password) § Specific personal information (such as survey information, racial or ethnic origin, religious beliefs, medical information) While such secure transmission methods provide reasonable protections against unauthorized access, if you have concerns regarding the transmission of sensitive information (such as medical information), you should consider using non-electronic communication methods. We have implemented security policies, rules, and technical measures to protect the personal data that we have under our control from: § Unauthorized access § Improper use or disclosure § Unauthorized modification § Unlawful destruction or accidental loss All our employees and data processors who have access to, and are associated with, the processing of personal information are obliged to respect the confidentiality of our visitors' personal information. CONTENT REVIEW HITRD’s goal is to provide high quality health information through the content on its websites. Every effort has been made to provide accurate, timely, and comprehensive information that will be useful to its readers. We define content as all material (text, images, graphics, tables, audio, and visual) and menu icons, bars, listings, indices, as well as functions that support content such as links, navigation, searches, and calculations. The individuals portrayed in the images are models and are not intended to imply endorsement or any association with any illness or condition. The information provided on this website was authored by, or has been reviewed and approved by, health care professionals at HITRD. We follow a standard set of editorial procedures for information that we post on our websites. However, we don't offer you any warranty or guarantee related to our sites; we specifically disclaim any warranties, expressed or implied. It is the responsibility of visitors to our site to evaluate the information we provide and determine its relevancy and usefulness to them. We welcome your feedback about the content provided on our website. However, we must make the final decisions about the information that is posted on our site to ensure that it meets the needs of all of our users. Please contact us at questions@headintherightdirection.comRESTRICTIONS ON USE By using our website, you agree to the following terms of use. We may change these terms from time to time. You may view the most current version through the link that appears on the bottom of all pages on our website. HITRD owns the information on this website. The entire contents and design of this site are protected under U.S. and international copyright laws. You may look at our website online, download information to your computer to read later, or print copies of pages for yourself, your family, or your friends. However, you must not remove any copyright notices from our materials. We reserve all other rights, which means that you must not sell our information, rewrite or modify it, redistribute it, use it on your own website, or use it for any other commercial purpose without our prior written permission. We usually permit other organizations to provide a simple link from their site to ours. However, you must first ask our permission if you intend to frame our site or incorporate pieces of it into a different site or product in a way that could confuse our users. To request permission, please e-mail the webmaster at questions@headintherightdirection.com By accessing our website, you agree with these terms and conditions. We reserve the right to change the terms and conditions when necessary, and your continuing use of our website constitutes your acceptance of and agreement to any changes.
NOT A SUBSTITUTE FOR MEDICAL ADVICE The contents of the HITRD website, such as text, graphics, images, information, and other material contained on the headintherightdirection.com website ("Content") are for informational purposes only and does not render medical advice or professional services. The information provided through this website should not be used for diagnosing or treating a health problem or disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider. Never disregard professional medical advice or delay in seeking it because of something you have read on HITRD’s website.
HITRD disclaims any liability whatsoever for any documentation, information, programs, software, or other material which is or may become a part of the website. HITRD does not warrant or guarantee that the information will not be offensive to any user. User is hereby put on notice that by accessing and using the website, user assumes the risk that the information and documentation contained in the website may be offensive and/or may not meet the needs and requirements of the user.
If you think you may have a medical emergency, call your doctor or emergency medical services immediately.
E-MAIL TERMS OF USE HITRD will use reasonable means to protect the privacy of your health information sent by e-mail. However, because of the risks outlined below, HITRD cannot guarantee that e-mail communications will be confidential. Additionally, HITRD will not be liable in the event that you or anyone else inappropriately uses your e-mail. HITRD will not be liable for improper disclosure of your health information that is not caused by HITRD's intentional misconduct.
E-MAIL RISKS AND YOUR RESPONSIBILITY At the discretion of the HITRD, and upon your agreement to the terms outlined within this consent form, you may use e-mail to communicate with HITRD. These e-mails may contain your personal health information. If you decide to use e-mail to communicate with HITRD, you should be aware of the following risks and/or your responsibilities:
1. As the Internet is not secure or private, unauthorized people may be able to intercept, read and possibly modify e-mail you send or are sent by HITRD.
2. You must protect your e-mail account, password and computer against access by unauthorized people.
3. Since e-mail can be used to spread viruses, some which cause e-mail messages to be sent to people who you do not intend to send e-mail messages to, you should install and maintain virus protection software on your PC.
4. Since e-mails can be copied, printed and forwarded by people to whom you send e-mails, you should be careful regarding whom you send e-mails.
5. As your employer may claim ownership of, or the right to access, the e-mail account issued to you by your e-mail, you should avoid using an employer issued e-mail account to communicate with HITRD.
By consenting to the use of e-mail with HITRD, you agree that: 1. HITRD may forward e-mails as appropriate for diagnosis, treatment, reimbursement, and other related reasons. As such, HITRD staff members, other than the recipient, may have access to e-mails that you send. Such access will only be to such persons who have a right to access your e-mail to provide services to you. Otherwise, HITRD will not, otherwise, forward e-mails to independent third parties without your prior written consent, except as authorized or required by law.
2. Although HITRD will try to read and respond promptly to your e-mails, HITRD staff may not read your e-mail immediately. Therefore, you should not use e-mail to communicate with HITRD if there is an emergency or where you require an answer in a short period of time.
3. If your e-mail requires or asks for a response, and you have not received a response within a reasonable time period, it is your responsibility to follow up directly with HITRD.
4. You should carefully consider the risk of using e-mail for the communication of sensitive medical information, such as, but not limited to, information regarding sexually transmitted diseases, AIDS/HIV, mental health, developmental disability, or substance abuse.
5. You should carefully word your e-mail messages so the information provided clearly, yet briefly, describes the information you intend to convey. You should avoid writing long "chatty" e-mails.
6. You are responsible for correcting any unclear or incorrect information.
7. HITRD reserves the right to save your e-mail and include your e-mail or information contained within your e-mail in your medical record.
8. It is the patient's responsibility to follow up and/or schedule an appointment if warranted or recommended by HITRD.
9. E-mails may not be the only form of communication that HITRD will use to communicate with you. Additionally, HITRD may decide that it is not in your best interest to continue to communicate with you by e-mail. In such case, HITRD will notify that it no longer intends to communicate with you by e-mail.
E-MAIL INSTRUCTIONS 1. You shall immediately inform those individuals with whom you communicate with at HITRD of changes in your e-mail address.
2. You shall send e-mails only to such HITRD e-mail addresses as instructed.
3. You shall put your name and such other information as is necessary for HITRD to identify you in the body of the e-mail.
4. You shall include the category of the communications in the e-mail's subject line, for handling purposes (e.g. prescription, appointment, medical advice, billing question, etc.)
5. Prior to sending the e-mail, you shall review the e-mail to make sure it is clear and that all relevant or requested information is provided.
6. You consent to communicate by e-mail by sending an e-mail to all of the e-mail addresses (mailboxes) that you had previously communicated to.
7. By submitting your query to Head In The Right Direction, Inc., you consent to being added to Head In The Right Direction, Inc. email subscription list and to recieve email newsletters, solicitation, or other email material until you unsubscribe.
CONTACTING US Should you have any questions regarding these Terms of Use, the Privacy Statement, or the collection, retention, or management of any information on this website, please send an e-mail to: questions@headintherightdirection.com
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“Ask a Therapist” is a subscriber service offered free to our Newsletter Subscribers. After you agree to the Terms of Use and click on the ”Submit Question” button below, you will be redirected to a ”Thank You” page confirming your question has been sent. You will then be added to our subscriber list to also receive our newsletter full of useful information, resources, and tools for you and your family.